Make the business run without one person holding it together.
We map how your work really runs, simplify it and write the SOPs your team signs off. Then we train people to use them. You get clear processes, not a slide deck.
Signs your processes need fixing
- Work stalls when one person goes on vacation or is off sick. That is a process problem, not a people problem.
- New hires take months to get up to speed because everything lives in someone's head.
- The same mistakes keep coming back: wrong orders, missed follow-ups, duplicate work.
- Two people do the same task two different ways, and nobody knows which one is right.
- You want to automate or bring in AI, but nobody can say what the process actually is.
What you actually get
Operations audit
A review of where time, money and quality leak. You get a ranked list of fixes with a rough cost for each.
Process mapping
We interview the people who do the work and map how it really runs, including the workarounds nobody wrote down.
SOPs your team signs off
Short, step-by-step documents with an owner, a checklist and clear hand-offs. Written with your team, in your tools.
Training and onboarding material
Walkthroughs, checklists and recorded sessions so new hires and cover staff can follow the process from day one.
Roles and cover rules
Who owns each process, who covers when they are away, and what to do when something goes wrong.
A base for automation and AI
AI can only run what is written down. Clear SOPs come first. Then we automate the steps that deserve it.
Map, fix, hand over. Signed off at every step.
Map
We interview the people doing the work and map how it really runs. About 1 week.
A process map you can check against reality.Fix
We remove duplicate steps, settle who owns what and write the SOPs. Your team reviews and signs off each one. About 1 week.
Signed-off SOPs for the processes in scope.Hand over
We train the team, record walkthroughs and set up simple checks so the SOPs stay current. 30-day fix guarantee.
Training, documentation and a recorded walkthrough, all in your name.Fixed prices, agreed upfront.
Free audit
A 30-minute call and a short written report within 5 working days. It shows where time is lost, what to fix first and a rough cost per fix. No obligation.
Request auditCustom project
A fixed scope and a fixed quote before work starts. Never an hourly bill. You own every document.
Book a callQuestions
What is an SOP, and why do we need one?
A standard operating procedure is a short document that says who does what, in which order, and what good looks like. It lets someone else do the task without asking. If a process only works while one person is in the office, it needs an SOP.
How long does an SOP project take?
Mapping takes about 1 week and fixing and writing about 1 week. Training and hand-over follow, and the total depends on how many processes are in scope. We confirm the timeline in your fixed quote.
Will our team actually use the SOPs?
They are far more likely to if they help write them. We interview the people doing the work, they review every draft and sign off the final version. We also train the team and keep the documents short.
What do SOPs cost?
Every project is a fixed quote, starting from $2,500. The price depends on how many processes and people are involved. The free audit gives you a rough cost per fix before you commit to anything.
Do you work with our existing tools?
Yes. We write SOPs where your team already works: Notion, Google Workspace, Microsoft 365, HubSpot, Airtable or your help desk. Everything is stored in accounts you own.
Can you help us bring in AI?
Yes, after the SOPs. AI can only run what is written down. We keep a human approval step for anything that touches money or customers, and we tell you when a simple rule does the job better.